Human Capital Agenda
Employee value proposition in a non-profit organisation: Learning from MSF

With over 35,000 employees in more than 70 countries, Médécins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation dedicated to providing expert medical relief to vulnerable populations at times of conflict or disaster. This article outlines how MSF has recently radically overhauled its pay structure and employee value proposition (EVP) for its international staff and highlights some of the valuable lessons learned.

"MSF is, of course, experienced at dealing with complex and fast-changing conditions in its field operations, but from an HR perspective it was imperative that we revamp our existing structures and propositions in order to attract, recruit, and retain top-calibre staff. We began this process by looking closely at some of our most pressing challenges."

Developing Meaningful Workforce Rewards


Business results are driven by people. But what are people driven by?

A paycheck, yes — but there’s more to it than that. Mercer has more than 70 years of experience understanding what drives employees and translating that knowledge into results. You won’t find data like ours anywhere else. Our benchmark database is the best in the business for evaluating and creating competitive compensation offerings.

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